Privacy

Binkil Ltd Privacy Policy

Effective Date: 31.01.25

1. Purpose

Binkil Ltd ("Binkil", "we", "us" or "our") values the privacy of our customers and website users. This Privacy Policy ("Policy") explains how we collect, use, disclose and protect your personal information when you use our website (www.binkil.com), services, or contact us directly. By using our services or website, you agree to the terms of this Policy.

2. Scope

This Policy applies to all personal data we process about our customers, website users, and other individuals. It does not apply to third-party websites linked to or from our services.

3. Information We Collect

We may collect the following types of personal information:

Information you provide directly, such as your name, address, email, phone number, and payment details.
Purchase data, including your service subscription, payment method (processed by third parties), and service history.
Communications, including emails, texts, and customer service interactions.
Surveys and reviews, when voluntarily submitted.
Automatic data, such as your IP address, browser type, operating system, pages viewed, and device identifiers via cookies or similar technologies.

4. How We Use Your Information

We process your personal data for the following purposes:

To provide, manage and improve our services.
To manage your account, subscription, billing and payments.
To respond to enquiries and provide customer support.
To inform you about changes to services, terms or policies.
To send you marketing communications, with your consent or where legally permitted.
To comply with legal obligations.

5. Marketing and Cookies

With your consent or if you are an existing customer, we may use your data to send you service updates, newsletters, offers or promotions. You can opt out at any time.

We use cookies and similar technologies to improve website functionality and user experience. You can control cookie settings through your browser.

6. Sharing Your Information

We may share your data with:

Service providers, such as IT and payment processors.
Business partners, if we run joint promotions.
Authorities, if required by law or to protect our rights.
In the event of a merger or sale of the business.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Policy, including legal or regulatory requirements.

8. Security

We implement appropriate technical and organisational measures to protect your data. However, no method of transmission or storage is completely secure.

9. Your Rights

You have the right to:

Access, correct, or delete your personal information.
Object to or restrict certain types of processing.
Withdraw consent for marketing.

To exercise your rights, contact us at support@binkil.com.

10. Children’s Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Policy from time to time. Material changes will be communicated via email or our website.

12. Contact Us

For questions, requests, or complaints, contact:

Binkil Ltd
Unit 3a George Stephenson Business Centre
Comet Row, Newcastle Upon Tyne, NE12 6DU
Email: hello@binkil.com
Website: www.binkil.com